Most doors we work on sit behind houses built between 1938 and 2003, with the median landing around 1989 and the bulk of that stock going up through the 1980s and 90s across the five main residential pockets in this service area. A door hung in 1985 carries a different roller gauge, spring cycle count, and opener bracket than one installed in 2001, even on the same street, so the fix on one block can look nothing like the fix three miles away.
We run trucks out from Sparks rather than keeping a storefront in each town: Sun Valley sits about 4 miles out, Spanish Springs roughly 6, and Mira Loma 6 miles to the southwest, while Verdi, Cold Springs, and Virginia City are longer drives at 15 to 19 miles. Across roughly 18,039 households here, 11,782 are owner-occupied homes, so most of our calls come from people dealing with a door they have lived with for years rather than a landlord managing a rental turnover.